Welcome to our World! Where we serve you cookies to ensure you get the best viewing experience on our site.

Did you know that you can remove censorship board-wide, use our advanced search functions, be notified when new content is posted, join our memberships, set episodes to show in any order you want & more if you are logged into your account?

Register or sign in here: ucp.php?mode=register

38x13 - Smartest Machine on Earth

Episode transcripts for the TV show, "Nova". Aired: March 3, 1974 – present.*
Watch/Buy Amazon


Nova often includes interviews with scientists doing research in the subject areas covered and occasionally includes footage of a particular discovery.

38x13 - Smartest Machine on Earth

Post by bunniefuu »

NARRATOR: The stage is set for a
showdown the world will be watching

All eyes will be
on one competitor,

but he's not breaking a sweat

We're not talking
nerves of steel

More like a rock-solid
memory of silicon

WATSON: My name is Watson

NARRATOR: For
the first time in history,

a computer will compete
in the ultimate brain game

ANNOUNCER: This is Jeopardy!

NARRATOR: For the
scientists who created Watson,

the excitement and
tension are palpable

It's going to be
edge of your seat,

It's going to be nerve wracking

NARRATOR: A four-year
odyssey comes down to this

DAVID FERRUCCI: What really is
going to happen and you just don't know

You don't know

NARRATOR: There are
more than reputations at stake

Some say a Watson victory
could signal a new age,

a revolution in
artificial intelligence

LUIS VON AHN: It used to be the
case that intelligence was chess, right?

If you can play chess,
that's intelligence

NARRATOR: But taking on spoken
language and ferocious wordplay

means engaging by a
whole new set of rules

It requires more
than just memory

to match wits with humans

Watson?

Just understanding the
question is a pretty big deal

NARRATOR: How will Watson do it?

NOVA gets unique access
to the making of Watson...

Shadowing the IBM team
working around the clock,

training and test driving Watson

MAN: comedies
directed by Blake Edwards

Watson?

WATSON: What is
The Pink Panther?

And we couldn't write
rules for every combination

of word and phrases and context

NARRATOR: Refining
powerful new tools of computing

FERRUCCI: We took a huge
jump with machine learning

We were like, "Whoo!"

TODD CRAIN: Watson?

Yes, he got it!

NARRATOR: And creating a
machine that can learn from its mistakes

WATSON: What is mosquito?

No

WATSON: Holiday?

No

WATSON: Artificial sweetener?

CRAIN: Come on now, no

We don't understand the question

We don't understand the category

That was one of the
tensest days I've ever had

FERRUCCI: You
fall flat on your face

Did I expect to get fired?

No, but maybe

We came back and the
game was neck and neck

Wordsworth said they
soar, but never roam

Watson?

WATSON: What is skylark?

That is correct

NARRATOR: Is Watson ready to
face the game's all-time champions?

This is too daunting
a task for a computer

HARRY FRIEDMAN:
I think we've gone

from impressed to blown away

NARRATOR: When man
takes on machine, who will win?

CRAIN: Watson?

WATSON: What is Crete?

CRAIN: Yes

NARRATOR: NOVA takes you
inside the world of artificial intelligence

and the quest to build a
computer like none before it

Good luck, Watson

WATSON: "Smartest Machine
on Earth"... right now, on NOVA.

Major funding for NOVA
is provided by the following

And

And by the Corporation
for Public Broadcasting

And by contributions to
your PBS station from:

MAN: We're ten seconds
away on tape two.


NARRATOR: Dave
Ferrucci is a nervous parent

He's spent the last
four years building

a revolutionary new computer,

and it's about to
face its biggest test

in front of an
audience of millions

WATSON: Hello, my name is Watson

I hope we will have
a good game today,

but first I have
to test my voice

NARRATOR: When the cameras roll,

the computer, called
Watson, will make history

as it competes on the
popular quiz show Jeopardy!

ANNOUNCER: This is Jeopardy!

It's frightening, right?

It's a different experience

It's a very different
experience for a scientist

to sit here and
have this happen live

MAN: Six, five, four

NARRATOR: Ferrucci
has reason to fear

Watson is playing for
a million-dollar jackpot

against the game's
toughest competitors:

Brad Rutter, Jeopardy!'s
biggest money winner,

and Ken Jennings, famous for
winning 74 consecutive games

KEN JENNINGS: There's
some contestant's pride

I want to beat my human
competition but, you know,

as a species I would
like mankind to beat

the big, bad computer

WATSON: Let's finish
"Leaders of World w*r II"

NARRATOR: This big, bad
computer is the culmination

of four years' intensive work

IBM has put Watson through
hundreds of practice games,

with a stand-in host
and real contestants

CRAIN: After Germany
invaded the Netherlands,

this queen, her family,
and cabinet fled to London

Who is Beatrix?

CRAIN: No Watson?

WATSON: Who is Wilhelmina?

CRAIN: That is correct

ERIC BROWN: It's a human standing
there with their carbon and water,

versus the computer
with all of its silicon,

and its main memory and its disc

NARRATOR: It seems like it should
be easy for the computer to win,

with its enormous memory
and processing power

But the human brain makes
an intimidating opponent,

especially on Jeopardy!

Jeopardy! questions are tricky

They have puns in them,
they have little jokes in them

Just understanding the
question is a pretty big deal

CRAIN: This trusted friend

was the first nondairy
powdered creamer

Watson?

WATSON: What is milk?

[laughter]

CRAIN: No! Maria?

What is Coffee-mate?

CRAIN: Thank you

FERRUCCI: Humans
communicate very fluently

in, you know, natural language,

and that's where computers
struggle dramatically

NARRATOR: Now, Watson is on
the verge of conquering that challenge

CRAIN: Here we go

A garment worn by a child,
perhaps aboard an operatic ship

Watson?

WATSON: What is pinafore?

CRAIN: Yes How did you get that?

NARRATOR: If Watson wins on
Jeopardy!, it will be a major breakthrough

in a quest that's
gone on for decades:

the audacious dream to build a
machine as smart as a person;

the quest for artificial
intelligence... AI

I am Elektro

My brain is bigger than yours

When we started doing AI,

the goal was, why
can't we build a person?

We all know how to
make people, that's easy

What if we could
build one out of silicon?

NARRATOR: Pioneers
drew their inspiration

from the world
of science fiction

As a child, Isaac
Asimov turns up

So here I'm an
adolescent and the robots,

intelligent machines,
are a part of my life

At your service

Let's see about
getting them built

NARRATOR: In the early days,
computers grew rapidly more powerful,

quickly mastering
complex equations

The first programs
we wrote at M I T

solved problems that only very
educated people could solve,

like problems in
calculus and then algebra

NARRATOR: The computer pioneers
thought they were on a fast track

to building
humanlike intelligence

I confidently expect
that within 10 or 15 years,

we will find emerging
from the laboratories

something not too far from
the robot of science fiction fame

PATRICK WINSTON: In
the beginning we thought,

"Well, maybe ten or 15
years and we'll have something

that's really smart"

WINOGRAD: In the beginning,
people really were amazed

at how much computers could do

When you see something
that's improving very fast,

you simply assume it will
continue improving that fast

indefinitely

NARRATOR: In the '60s,
confidence was so high

it inspired one of the
most iconic film characters

of all time

MAN: Hello, HAL, do you read me?

Do you read me, HAL?

HAL: Affirmative,
Dave I read you

When I was a kid, I saw
2001: A Space Odyssey

and HAL was just
the best thing ever

DAVE: Open the pod
bay doors, please, HAL

HAL: I'm sorry, Dave,
I'm afraid I can't do that

You know, it was a
murdering psychopath

HAL?

HAL?

But, it was intelligent,
could talk to people,

could see people,
could lip read,

could do all this stuff

A machine that could do that...

And I'd never even seen
a real computer at that time

HAL: Bishop takes knight's pawn

NARRATOR: More than 40
years after the creation of HAL,

no real computer or robot
has been able to interact

with humans as seamlessly
as Hollywood imagines

Tell me, what is love?

NARRATOR: The problem is our
own human computer, the brain,

a complex entity that's defied
any attempts at replication

We just had no idea how
sophisticated the brain was

NARRATOR: The computer
has always been king

when it comes to calculation

and processing
huge amounts of data

Pen, as in "the pen,"
what's the middle letter?

KIDS: "E"!

NARRATOR: But simple skills
that humans master early in life,

like understanding language
or recognizing objects,

continue to baffle researchers

You know, people
vastly misjudged

how subtle we are
when we're intelligent

People just hugely
underestimated that

NARRATOR: But the dream of
building a computer that could talk

and match wits with
humans never really died,

and a few years ago a
new plan was hatched,

sparked by an unlikely event

ANNOUNCER: This is Jeopardy!

ALEX TREBEK: In Wagner's operas,

this eldest Valkyrie is
stereotypically dressed

in a horned helmet
and breastplate

Ken?

Who is Brunhilde?

NARRATOR: In 2004, Ken
Jennings' 74 game-winning streak

on Jeopardy! Set
the country abuzz

and caught the eye of an IBM
executive while out to dinner

All of a sudden the entire
restaurant cleared out

to the bar that I'm sitting
at to go see Ken Jennings

TREBEK: This "Grand Ole Opry"
comedy star used to wear a straw hat

with the $1 98 price
tag still attached

Ken?

Who is Minnie Pearl?

Minnie Pearl, howdy!

NARRATOR: Charles Lickel
wondered if a computer could ever play

as well as Ken Jennings

So he pitched the idea to
some of IBM's top scientists

For the ones that
knew Jeopardy!,

they said, "Charles,
that's just too hard"

I think the prevailing view was

these questions were
difficult to understand,

difficult to even comprehend
what was being asked

Yeah, I was like, "No
way!" I was like, "No way!"

NARRATOR: But one researcher,
Dave Ferrucci, was intrigued

My view was maybe this
isn't as completely impossible

as we think it is

NARRATOR: For over 40 years,

Jeopardy! has been
pop culture's IQ test

Clues are given as answers

And contestants have to
respond in the form of a question

"Mothers," $1,600

TREBEK: It's a larger vessel

that guards and
supplies smaller ones

Christina

What is the mothership?
Mothership, yes

JENNINGS: The
show's central conceit

is a little syntactic reversal,

whereby they give you an
answer and you supply a question

You don't say
"George Washington";

you say, "Who is
George Washington?"

NARRATOR: To win, contestants
need to be human encyclopedias

It's essentially
everything under the sun

You know the categories
at the same second

Alex tells the folks
at home the category

One, you have to have
a broad knowledge,

because we have 13
categories on each show

Kate, start

"Ph" for $400

TREBEK: For the record,
Thomas Edison invented

the first practical
one of these in 1877

NARRATOR: Contestants
also have to be fast

What is the phonograph?

Good!

NARRATOR: They typically
have three seconds or less

to come up with an answer

TREBEK: The mortar and pestle

is a symbol of this profession

Ariel

What is a pharmacist?
Pharmacist is right

NARRATOR: To
compete on Jeopardy!,

IBM's computer must have
an enormous knowledge base

because it will not be
connected to the Internet

But the far bigger
challenge for the machine

will be understanding clues,

which can be extremely
convoluted or obscure

TREBEK: You'll find this
flower before "Pickle Bottom"

in a line of handbags
and bedding

And that would be petunia

Back to you, Ariel

JENNINGS: There'll
be a lot of puns

There'll be double meanings

And these are things
that computers, historically,

are terrible at

NARRATOR: Human language
is a minefield for computers

Consider this sentence

How's it go?

I shot an elephant
wearing my pajamas

Was I wearing the pajamas?

Was the elephant
wearing the pajamas?

So there are different
interpretations,

different ways to
parse the sentence

The word "shot"... What's
really going on there?

There's already
ambiguity in there

Could actually be sh**ting,
sort of a hunting sh**ting

If I'm a photographer and
I'm immersed in that context?

I may interpret that as
sh**ting with a camera

Which one did I mean?

You have to look at the context

NARRATOR: But a
computer has no context

It's just an electronic
brain in a box

In 2006, Ferrucci
tackles this challenge,

along with the best and
brightest programmers from IBM

and the country's top AI labs

To start, they run a test

GONDEK: We had an existing

state-of-the-art system
that people had worked on

for a number of years,

and we tried applying that
to the Jeopardy! challenge

NARRATOR: They feed one of IBM's
most sophisticated computer programs

hundreds of Jeopardy!
questions like this one:

The correct answer is
"Who is Edmund Halley?"

The computer says,
"Who is Peter Sellers?"

The computer ran a search
through a million documents,

looking for key
words from the clue

It homed in on a description
of one of the Pink Panther films,

in which one character
was a "paramour" or mistress

The star of the movie?

Peter Sellers

It's probably the last answer
a human would come up with

But it's typical for computers

The team has a long way to go

Just how far becomes clear
when they compare the computer

to the best human players

They create a graph
called "the cloud"

Each dot represents a Jeopardy!
Champion's performance

Jennings is at the top

What you see is a
cloud and it's around

they answer around


and they get around 90% correct

NARRATOR: And where is
the computer in this cloud?

GONDEK: If you ask it to
answer all the questions,

it would be giving you


You can't go on
Jeopardy! Like that

I mean, the best
humans are 90%, 92%

We weren't even close

NARRATOR: To win at Jeopardy!,
the team will need a whole new way

to tackle human language,

one that takes advantage of
the computer's basic strengths

At its electronic core,

a computer speaks a
very simple language:

binary code, on or off

But with that simple code
it can follow instructions

and solve complex problems

once reserved for
intellectual giants

It used to be the case that
intelligence was chess, right?

If you can play chess,
that's intelligence

NARRATOR: Computers
have mastered the game

Chess is easy for computers

because the rules are very
well defined and very clear

NARRATOR: The rules of
chess are relatively simple

A board of 64 squares

Each piece... pawn, knight,
queen... can move a certain way,

and there's a single goal:
take out your opponent's king

For humans, it is the
ultimate game of strategy

The way computers play chess

is not at all the way
people play chess

We humans look at the board
and have conceptual ideas like

control the center,
attack on the right

Very different from the
way computers play chess

NARRATOR: A
chess-playing computer looks at

virtually every possible move it
could make and every response,

every way the
game could play out

Computers play chess through
searching a tree of moves

down to a very deep level,

looking ahead on
every possible path

But they do it by brute force...

By going 20, 30, 40 moves ahead

and seeing all the bad
things that can happen

A person can't look that
many moves ahead, broadly

NARRATOR: This is the power
behind the most famous chess game

in the history of AI,

when in 1997, another IBM
computer named Deep Blue

beat the reigning world
champion, Gary Kasparov

REPORTER [archival]: The chess world
champion walked away from the match,

never looking back at the
computer that just beat him

NARRATOR: The victory
makes Deep Blue look pretty smart

But is it?

WINSTON: Deep Blue

it's only acting
as if it's intelligent

It's not really intelligent in
the way that we humans are

BROOKS: It's good at one
thing... it's playing chess

It can't do anything else;

it has no other
understanding of the world

It's just about chess moves

NARRATOR: This
lack of understanding

has hampered every
computer program

that's tackled human language

A perfect example is a program
from the 1960s called ELIZA

ELIZA was one of
the first programs

that had anything resembling
human conversation

It was a dialogue...

You typed things in,
it typed things back

FEMALE VOICE: How do you do?

Please tell me your problem

I'm feeling sad

Then it types back,

"Did you come to me
because you're feeling sad?"

NARRATOR: ELIZA was programmed
to respond like a psychiatrist

But it had no real insight

Instead, it followed
simple rules

and rearranged key phrases

So if I say "I'm dead,"

it responds, "Do you
enjoy being dead?"

It doesn't have
any understanding

that dead is a different
kind of condition

It really is just doing this
sort of fill-in-the-blanks

kind of pattern matching

NARRATOR: Anyone who tried
to solve the language problem

hit the same brick wall...

The computer's
profound ignorance

of what we take for
granted every day

There is just so much
more that we know

that we don't know we know

I mean, just we
know all kinds of stuff,

like you press the up
button in the elevator,

that means it's going to go up

Or, milk is white,
or water is wet

I mean, there's just
stuff that we know

that we don't even
realize we know

That's one of the
things that makes it hard

NARRATOR: All the commonsense
knowledge a human brain collects naturally

seems much too complex
to program into a computer

But that hasn't stopped
one scientist from trying

DOUG LENAT: So we have actually
manually entered about six million rules

That's about 3% of what
it's going to need to know

in terms of actually spanning
what you and I would call

"human common sense"

NARRATOR: For the last 25 years,

Doug Lenat has
been leading a team

trying to create
humanlike intelligence

by teaching a computer
common sense, rule by rule

The program is called
CYC, and at headquarters

the walls are covered
with logic diagrams

In a way, the magic of
this, the power of this,

is if you just tell it each
rule one by one by one

and you give it general
logical reasoning capabilities,

that's all you need to do

NARRATOR: So far,
CYC has six million rules

and can answer a lot of
commonsense questions

Like this one:

LENAT: Can a can cancan?

[cancan music playing]

NARRATOR: CYC says
no and it explains why

Here it's essentially
saying the reason

why cans can't cancan is
that cans are inanimate objects,

and it knows that
cancan dancing requires

at least partially having
a brain and using it

[cancan music continues]

It's just enough for CYC
to get the right answer

for the right reason

[music ends, applause]

NARRATOR: 25 years ago,

many experts considered
rules and logic the best hope

for building
artificial intelligence

But it's become clear
these alone are not enough

It's not just a matter of
piling in more and more stuff

There are basic principles
that we didn't understand;

putting in more and more stuff

doesn't get you basic principles

NARRATOR: At IBM, as Dave
Ferrucci and his team tackle

the Jeopardy! challenge,

they know that facts and
rules are just the beginning

We couldn't write rules

for every combination of
word and phrases and context

NARRATOR: They need a new
system, more fluid and flexible,

to navigate the twists and turns

of many different kinds
of Jeopardy! questions

They name their system Watson
after IBM founder Thomas Watson

The electronic Watson
consists of 2,800 processors

That's like 6,000
high-end home computers

All together, it's the
size of 10 refrigerators

The team starts filling
his memory banks

with about 10 million documents,

most downloaded
from the Internet

Because when
Watson plays Jeopardy!,

he must stand alone, just
like his human competitors

FERRUCCI: All kinds
of content, okay...

Encyclopedias, dictionaries,
thesauri, books, plays,

you name it

NARRATOR: The entire World
Book Encyclopedia, Wikipedia,

the Internet Movie Database,

much of the New York
Times
archive and the Bible

are just some of
Watson's resources

And to build on Watson's
foundation of data and rules,

the team turns to a powerful
tool in the computing world

It's called "machine learning"

Machine learning is just like
human learning from examples

VON AHN: Before people would
just write rules, write rules by hand

Nowadays, it's all
based on examples

NARRATOR: To understand
how machine learning works,

consider for a
moment the letter "A"

What if you had to
describe it to a computer?

It's a real problem faced
by the U S Postal Service,

whose computers must
decipher all kinds of addresses,

printed and handwritten

VON AHN: We all know
what an "A" looks like

I know when I see it,

but there's just way too
many different types of "A"s

There are fonts where the
"A" is just a triangle pointing up,

that's an "A"

Pretty quickly, you realize,
there is no simple set of rules

that you can write
down currently

for a program to determine

whether a letter
is an "A" or not

NARRATOR: Humans might not
be able to come up with the rules

that reliably identify
all kinds of "A" s,

but it turns out a
computer can do it for itself

if you give it enough examples

The way you do it
is you just get an "A",

send it to the program
and say that's an "A"

Here is another "A",
different one, that's an "A"

Here's another "A", it's a
different one, that's an "A"

Then you would give
it another example

and you would give
it another example

and you would do
that a million times

NARRATOR: The computer hunts
for patterns among all those examples

and it finds them

So the next time it
meets a letter "A"...

Even one it hasn't seen
before... It will recognize it

This is machine learning,

and it's a crucial element
of Watson's programming

The team trains Watson,
but here, instead of letters,

the examples are
tens of thousands

of old Jeopardy! questions

along with a cheat sheet
of all the correct answers

Using machine learning,
Watson will hunt for patterns

between the type of
question, the correct answer

and the kinds of evidence
that support that answer

Now we do this over
thousands of questions,

so we come up with some way
to weigh the evidence on average,

so that we come up
with the right answer

NARRATOR: Now, when he's
faced with a brand new question,

Watson uses what he
learned from these patterns,

and declares his confidence
in each possible answer

FERRUCCI: In the end
we get a list that says,

"Here's the top answer,
and we're 75% sure it's right"

NARRATOR: Watson has now
become a complex architecture

of rules, raw data
and machine learning

that enables him
to use statistics

to choose the right answer

To test out this system,

the team scours the
halls for IBM employees

who can play Jeopardy!

And everyone squeezes
into a conference room

HOST: "In 1978, New Jersey
Monthly
reporter Steven Levy

famously found this man's brain"

Watson?

WATSON: What is Einstein's?

HOST: Albert Einstein's, yes

[laughter]

HOST: "The Fifth Amendment says

"that private property shall
not be taken for public use

without this"

Watson?

WATSON: What is
"just compensation"?

HOST: Yes

NARRATOR: With this new system,
Watson surges into the winners' cloud

We took a huge jump
with machine learning

HOST: Watson with a
commanding lead, $24,863

We saw a huge
jump in performance

We were, like, "Whoo!"

NARRATOR: Up to now,

appearing on the TV
show has only been a dream

But Watson is performing
so well, Dave Ferrucci decides

it's time to call Jeopardy!

In December 2009, Jeopardy!
Producers arrive at IBM

to size up Dave
Ferrucci's new creation

Like any human contestant,
Watson must audition

to earn a spot on the show

FERRUCCI: We spent all this time,
you know, developing this system

and pushing its capabilities,

then here you are sitting
here, all the executives are there

[laughter]

HARRY FRIEDMAN: You
hear "computer," you think,

well, of course a computer
should have all the answers

You hear about Q&A technology

Well, isn't this just
a big search engine?

FERRUCCI: And
they're waiting to see,

you know, what really
is going to happen

And you just don't
know, you don't know

NARRATOR: To impress the
executives, IBM builds a makeshift studio,

hires comedian Todd Crain
to act as game show host,

and brings in former
TV contestants

GONDEK: That was one of
the tensest days I've ever had

Because we had never seen it
play against Jeopardy! players

CRAIN: Select again, David

GONDEK: And I remember, like,
the day before, we're tuning everything

I was putting in the
best strategy that we had

I was putting the best stuff
that we had and I thought,

"Well, this is just
gonna k*ll 'em!"

CRAIN: Miranda?

What is "The Cat's
in the Cradle"?

That is correct

What is "I am the Walrus"?

Yes!

MIRANDA: What
is "Crocodile Rock"?

Yes

GONDEK: They were just
like professional athletes

It was a really tough
few games for us

NARRATOR: In the first round, it
seems that Watson is auditioning

not for a game
show, but a sit-com

Where do we go next?

WATSON: L, underscore,
underscore, underscore, underscore, O

Whoa for 1,000

NARRATOR: There are suddenly
unexpected bugs that need fixing

We weren't dealing with
Roman numerals well

So it'll say like "Henry the


CRAIN [reading]:

along with his weak-minded
half-brother, Ivan the Fifth"

CRAIN: Watson?

WATSON: What is "Peter"?

CRAIN: More specific?

WATSON: What is "Peter 'Eye""?

[laughter]

No

Carrie or David?

Carrie? Who is Peter the Great?

That is correct

NARRATOR: In Final Jeopardy!,
where contestants must place bets

and write down the
answer, things only get worse

Under the category
"Flags," the clue is

NARRATOR [reading]:

[Final Jeopardy
theme music playing]

You need to know

a little bit something
about 18th-century flags

David, let's see if you did

What is the four-word motto
we're looking for, David?

What is, "Don't tread on me"?

That is correct!

Let's see if Watson got it right

[laughter]

NARRATOR: Watson
didn't recognize

the word "motto,"

and after scanning through
millions of documents,

he found the word "terrorism"
associated with "September 11"

so frequently, that
seemed like the best answer

By the time they
break for lunch,

it's humans, two; Watson, zero

And it's not clear if
Watson will ever be ready

for primetime

This was taking a risk for me

in the sense that you're sitting
here and saying, "You know what,

I think this is possible," and
then you fall flat on your face

and people say,

"Well, we're never going
to believe Ferrucci again"

Did I expect to get fired?

No, but maybe

[chuckles]

NARRATOR: But after lunch,
the producers are treated

to a different side of Watson

We came back, and the
third game was neck and neck,

incredibly competitive

"In Act Three of
an 1846 Verdi opera

[continues reading]:

Watson?

WATSON: What is Attila?

Be more specific?

WATSON: What is Attila the Hun?

Thank you very much

Attila the Hun... I'll take that

NARRATOR: That afternoon,
Watson climbs back in the game

"Wordsworth said they
soar, but never roam"

Watson?

WATSON: What is skylark?

CRAIN: That is correct

It's a device clamped to
the wheel of a parked car

with overdue tickets

Watson?

WATSON: What is boot?

CRAIN: Be more specific?

WATSON: What is Denver boot?

CRAIN: That is correct

This African-American
folklore laborer:

[continues reading]:

Watson?

WATSON: What is John Henry?

That is correct
Select again, Watson

NARRATOR: It may appear that
Watson has redeemed himself,

but the producers are troubled
by his erratic performance

Their verdict: Watson isn't
strong enough for Jeopardy!

At least not yet

[beeping]

Why is Watson so erratic?

To understand his weaknesses,

you have to appreciate
the complexity of the task

Consider this clue

The correct response
is "What is The Matrix?"

But how can Watson
figure that out?

First, he breaks down the
clue into grammatical parts,

identifying key
words and phrases

Then, Watson's powerful
search engines churn

through millions of documents,

including the Internet
Movie Database

What we do next is we
take these documents

and we pull out
candidate answers

And we'll pull out,
okay, Keanu Reeves

That could be a candidate

We'll pull out Nokia,
we'll pull out The Matrix.

NARRATOR: Other movies
starring Keanu Reeves

also become possible answers

GONDEK: We'll pull out The
Matrix 2,
we'll pull out Speed,

Bill and Ted's Excellent
Adventure,
all this stuff

Whoa!

NARRATOR: And Watson
pulls out other famous sci-fi flicks,

like Blade Runner.

It generates hundreds
of possible answers

NARRATOR: With
hundreds of choices,

how can Watson pick the
one answer that's correct?

FERRUCCI: Next thing
that Watson is going to do,

it's going to take
those answers and say,

"Well, let's assume all
of them might be right"

So these are its
competing hypotheses

NARRATOR: Watson
starts considering evidence

for and against each candidate,

using rules like "a movie
is sometimes called a flick"

GONDEK: And we'll
look at things like,

well, it's looking for a flick

Is this candidate
answer a flick?

Is The Matrix a flick?

Yes

Is Speed a flick?

Yes

Is Keanu Reeves a flick?

No... so we're starting
to learn something

NARRATOR: Within a
matter of milliseconds,

Watson analyzes
every possible answer

in hundreds of different ways

and scores each
piece of evidence

behind every answer in the list

That's a lot of scores

GONDEK: The problem is, you
have all these different scorers

and they don't agree

Some of the scorers
are going to say

"The Matrix" is the right answer

Some of the scorers
are going to say

"Keanu Reeves"
is the right answer

Some are going to think
Matrix 2 is the right answer

NARRATOR: And
a lot of scorers think

"Blade Runner"
is the right answer,

because it shows up
so often as a sci-fi flick

So you need someone at the end

to listen to all
these different votes

and decide what's going
to be the best answer

NARRATOR: This is where
Watson's machine learning kicks in

Having studied thousands
of other Jeopardy! questions

and their correct answers,
Watson has learned

what evidence is
important and what's not

What machine learning
will start to do is learn

how to weigh them
differently and say,

weighing questions like this,

calling on a phone, not calling
on a phone... not so important

This other stuff Do I
have a sci-fi movie?

Is the person named a
character in that movie?

Very, very important
for questions like this

NARRATOR: In this case, he
successfully weighs the evidence

and identifies sci-fi
flicks from 1999,

starring Keanu Reeves

So he picks the one answer
matching all those elements...

"The Matrix."

Watson's elaborate
system doesn't always work,

but without machine learning,
he wouldn't stand a chance

Machine learning isn't
just important for Watson

It's driving a
revolution in computing

It plays a major role

in computer models that predict
the weather days in advance

And all those recommendations
you get from Amazon or Netflix?

No human is writing up rules
about your likes and dislikes

Instead, computers are
comparing your preferences

to millions of other
customers' and finding patterns

and learning about you

Today machine learning is
conquering many problems

once thought too
complex for computers,

like speech recognition

TOM MITCHELL:
In the earlier days,

people decided that they
would try to program computers

to recognize speech...
"Which word am I saying now?"

Pick up the big block

at the right side

NARRATOR: In the '60s,
this voice-directed block world

was the height of technology

Computers could be programmed
to recognize the audio signals

of specific words and phrases

Pick up every small block

NARRATOR: But they had to be
reprogrammed for every new speaker

because everyone's
speech is slightly different

Even though it's very easy
for you and I to recognize

the word "ice cube"

Ice cube

It's very difficult for us
to write down the rules

that would allow a computer
to look at the microphone signal

and see that it's "ice cube"

NARRATOR: But now,
computers are trained

with millions of examples
of human speech

MITCHELL: Here's the microphone
signal and this is the word "ice cube"

Ice cube

MITCHELL: Here's another one

Ice cube

You end up

with much more successful
speech recognition systems

NARRATOR: Today, speech
recognition software, though not perfect,

is remarkably accurate
and getting better all the time

All the ones we have today
are based on machine learning,

simply because
that works the best

NARRATOR: And some
programs are taking it a step further

Where do you come from?

NARRATOR: Not only
transcribing your speech

[speaking Chinese]

NARRATOR: but translating it
into a foreign language as well

COMPUTER: Shanghai

It's very nice to meet you

[computer translating
into Chinese]

NARRATOR: Every language
has so much ambiguity...

Double meanings and metaphors

What are your specials today?

NARRATOR: Accurate computer
translation seemed impossible

with the old
rules-based approach

[speaking Chinese]

COMPUTER: Today's
special is roast beef fried rice

All of these interactions
are so complex

that you couldn't in your
lifetime write all these rules

It's just too enormous,
too daunting an effort

My wife asked me
to buy some crackers

[speaking Japanese]

COMPUTER: What kind of crackers?

Rice crackers

NARRATOR: Alex Waibel fed
a computer millions of examples

of English text, together
with their translations,

into about a dozen
different languages

Now he's got a program that
can run on your phone or iPad

Do you often go shopping here?

NARRATOR: And
translates on the go

[computer voicing
translation in Japanese]

[speaking Japanese]

NARRATOR: Machine
learning has been so successful,

mastering more and more tasks
once only done well by humans

The computer program
translates between languages

NARRATOR: Some researchers
believe it may be a crucial building block

for making real
artificial intelligence

[computer voicing
translation in Japanese]

There are two ways
of building intelligence

You either know how
to write down the recipe

or you let it grow itself

And it's pretty clear
that we don't know

how to write down the recipe

Machine learning is all
about giving it the capability

to grow itself

NARRATOR: Some
people find the idea

of a machine that
can learn threatening

But when Watson's
having a bad day,

it's hard to imagine
him threatening anyone

Did you see the Daily Double?

No So we were way ahead,
we were almost locking out

CRAIN: The other Daily Double!

We get the Daily Double,
there's like two or three clues left

So what do we do?

We bet big so we
can lock 'em out

WATSON: I'll wager $5,200

[chuckling]: Well!

NARRATOR: The team is nervous

They know Watson will never
make the cut on Jeopardy!

Unless he can stop
making dumb mistakes

Here's your clue

It was about letters

and it was, "a woman
wrote to this '40s artist"

CRAIN [reading]:

We answered with "Rembrandt"

WATSON: Who is Rembrandt?

Really?

NARRATOR: Although
Watson recognizes most dates,

he doesn't know that
the '40s refer to the 1940s

It's a '40s artist, we
answered with Rembrandt

There's a time a time problem

We all know that it
was Jackson Pollock

NARRATOR: Watson loses that game

We got the Daily Double
wrong and Final Jeopardy!

NARRATOR: And his
opponents show him no mercy

We both beat him!

Good for you!

Humans! Whoo!

Sometimes the reason
something is the right answer

is very obvious to a human,

like, for example, it may be
asking for a "she" or a "he"

CRAIN [reading]:

Watson?

WATSON: Who is Richard Nixon?

[laughter]

Oh, here you go Right?

CRAIN: Patricia?

Who is Pat Nixon?

CRAIN: That's correct

Richard Nixon was
never a first lady

I want to understand
what went on there

Our new gender stuff
is not in the system

It's not in the system

CHRIS WELTY: People take offense
at being called the wrong gender

Watson doesn't care
about stuff like that

It's making
statistical judgments

based on how different pieces
of evidence have gone together

in questions and
answers that we've given it

CRAIN [reading]:

WATSON: What is
Jimmy Dur-an-tay?

More specific?

WATSON: Sorry, all I know
is, "What is Jimmy Dur-an-tay?"

Saying it slower
doesn't make it right

FERRUCCI: Now you hear how
Todd Crain makes fun of the computer?

You know, I had my kids

I had them sign the
confidentiality agreement

and come in and see a
couple of these games

and their comment was,

"Why does the host make
fun of Watson, Daddy?"

This "What are you doing?"
website's name also refers

to a type of nervous laugh

CRAIN: Watson?

WATSON: What is evil laugh?

Oh, no!

In terms of comedy duos,

he is the best straight
man in the business

You're gonna kick
yourself Twitter

CRAIN: Because he
doesn't he doesn't get it

He doesn't get why his
inappropriate answer is funny,

and you can't ask for
better writing than that

Once in a while, okay,
we can all take a joke,

but over and over again, and
Watson's defenseless, right?

So he's making
fun of and criticizing

a defenseless computer

that represents people with
real feelings, real families

All right, maybe if I
don't have any feelings,

my kids have feelings

NARRATOR: And feelings
are intensified by the fact

there's just one more month

before the Jeopardy! producers
will return to make a decision

Watson, you have control

NARRATOR: The pressure is
on to boost Watson's strengths

and eliminate his weaknesses

His strengths are obvious

He dominates when it comes
to purely factual questions

BROWN: Watson usually does
very well at these factoid questions,

looking up facts... history,
geography, entertainment

CRAIN [reading]:

CRAIN: Watson?

WATSON: Who is Victor Flemming?

CRAIN: That is correct

Watson You choose again

WATSON: For 1600, please

CRAIN [reading]:

Watson?

WATSON: Who is John Ford?

Good for 1600

WATSON: Who is Mike Nichols?

CRAIN: Good for 12

Last clue on the
board for $800 Here it is

[reading]:

Watson?

WATSON: What is
The Pink Panther?

I just want to check...
Your buzzers are working?

[contestants laugh]

Just wanted to check in
and wake you from your nap

NARRATOR: Watson
has made it into the cloud,

but nowhere near
championship level

Ferrucci must
come up with a plan

to somehow step
up his performance

before the Jeopardy!
Producers return

The team has spent
almost four years,

enormous intellectual
and emotional energy,

and tens of millions of
dollars on developing Watson

But all this effort
isn't just for a machine

that can play Jeopardy!

IBM has much bigger goals

FERRUCCI: I'm already
looking sort of beyond Jeopardy!

I'm thinking, where
can we go from here?

NARRATOR: Ferrucci imagines
a day when Watson might perform

much like the
computer in Star Trek.

The captain just starts
talking to the computer,

and they say, "Computer"

CAPTAIN KIRK: Computer

COMPUTER: Ready

Could a storm of such
magnitude cause a power surge

in the transporter circuits

FERRUCCI: It's an
information seeking tool

that's capable of
understanding your question

KIRK: creating a momentary
interdimensional contact

with a parallel universe?

FERRUCCI: And dialoguing with you
to make sure that you get what you want

COMPUTER: Affirmative

Do you have one of those?

I don't have one
of those, right?

NARRATOR: You don't need to be

a starship commander
to find this helpful

In a world
overflowing with data,

intelligent expert systems
that can answer vital questions

have been the Holy Grail

Now, we could be
close to a Watson, MD

Think of it this way

There's a bunch
of information...

New diagnosis, new treatment
options, new discoveries

Can anybody keep that
all in their head all at once?

NARRATOR: A machine that could
access and organize all that information

could help doctors
analyze symptoms

and wade through
piles of medical journals

FERRUCCI: It changes the paradigm
in which we work with computers

That's the vision

WATSON: How am I doing?

I hope we will have
a good game today,

but first I have
to test my voice

NARRATOR: Before
that vision can be fulfilled,

before Watson can even
compete on Jeopardy!,

the team needs to get
more bugs out of his system

One of Watson's most
embarrassing weaknesses

is he cannot hear

Instead, Watson receives
each Jeopardy! clue

as an electronic text message

at the same moment his
competitors see it on the board

As a result, he doesn't know
the other contestants' answers

CRAIN [reading]:

Bill?

What's a mosquito?

CRAIN: No

Watson?

WATSON: What is mosquito?

CRAIN [laughing]: No

Harvey?

What's a horsefly?

CRAIN: Yes... thank you
for not saying mosquito

Good job, good
for $2,000, Harvey

NARRATOR: Ferrucci and the
team have been working furiously

to boost Watson's performance

As part of their plan, Watson
will now receive correct answers

electronically after
they're revealed

If the fix works, it will
be in the nick of time

The Jeopardy!
producers are back,

and they're about to
determine Watson's fate

This was a measure of our
progress, and we wanted to hear,

"Yeah, you're there,
you've made it"

NARRATOR: The new and
improved Watson gets his first big test

with a category called
"Celebrations of the Month"

CRAIN [reading]:

Watson?

WATSON: What is holiday?

No That's not even close, really

NARRATOR: Watson
fails, because he doesn't get

that in this category,

the answer must be
the name of a month...

Something his human
competition quickly figures out

CRAIN: Arthur?

ARTHUR: What is April?

CRAIN: What is April?

April 18th is

We don't understand the question

We don't understand
the category, basically

CRAIN [reading]:

NARRATOR: But now
he electronically receives

these correct responses

CRAIN: Arthur? What is June?

Good for 200

NARRATOR: Can he
learn from the answers?

GONDEK: What
Watson does here is,

it sees that all the answers
I've seen have been the month

in which this thing
in the clue occurs

CRAIN: Matt

What is November?

Good for four!

So then it knows in the
next clue to look for, um,

what month does
this thing occur in?

MATT: Celebrations for six

CRAIN: Celebrations for six

[reading]:

Watson?

WATSON: What is May?

GONDEK: Yes! He got it!

CRAIN: Very nicely done, Watson

He figured it out

It took us four

Yeah, yeah

NARRATOR: Thanks
to the team's efforts,

Watson is soaring
higher in the cloud

and now approaching the level
of champions like Ken Jennings

Watson is on a roll

Choose again

WATSON: "You're
Tripping," for 1600

CRAIN [reading]:

Watson?

WATSON: What is Montreal?

Yes

WATSON: Who is Zebulon Pike?

CRAIN: Good

WATSON: What is Providence

Aquarius Texas Beau Brummell?

CRAIN: Watson?

WATSON: What is "Ciao"?

That was right and
cute all at the same time

NARRATOR: The Jeopardy!
executives have seen enough

HARRY FRIEDMAN:
I think we've gone

from impressed to blown away

Very nicely done, Watson

NARRATOR: Finally, Watson
will get his chance on Jeopardy!

A computer playing
against human champions

ALEX TREBEK:
They say it can think

NARRATOR: In a game that
is a very symbol of intelligence

But can it think like a
Jeopardy! champion?

NARRATOR: It will be a
contest the world has never seen

Good luck, Watson

NARRATOR: But does this mean

that the dream of artificial
intelligence is coming true?

BROOKS: So,
artificial intelligence,

to me, is trying to get
computers to do stuff

that if people did them,

you'd say, "Oh, they're
demonstrating their peopleness

That's what makes humans
humans, that stuff they're doing"

NARRATOR: But without
experience or emotion,

can a computer like Watson ever
learn and understand the world

the way we humans do
from early childhood on?

Right now, no
machine can understand

the meaning of a play,

what it means to be King
Lear or Macbeth or Hamlet

LAURENCE OLIVIER:
To be or not to be

That is the question

No machine can understand

the parables of the
Judeo-Christian Bible

All they can do is
grovel through data

and find regularities

NARRATOR: But for Dave Ferrucci,

that kind of understanding
was never the goal

It's not going to
emerge as a human,

because it doesn't connect the
information to human experience,

to human cognition

When you think about
a great symphony,

and when a human
sits down with that,

that music is affecting that
human at an emotional level

The computer doesn't
have that human experience,

doesn't have that human emotion

It's not human, it's a computer

NARRATOR: Watson may never
experience the world the way we do,

but with his enormous
knowledge base,

his skill at
interpreting language

and his ability to learn

Yes, he got it!

WATSON: What is May?

He figured it out

NARRATOR: Could he actually
be considered "intelligent"?

Oh my God

It is more intelligent than
the average Jeopardy! player

in answering Jeopardy! Questions

That's impressively intelligent

WATSON: Good
afternoon, Mr. Trebek

I've been waiting
for this moment

for a very, very, very long time

NARRATOR:
Finally, it's show time

Watson is now taking the stage,

where his intelligence will
be put to the ultimate test...

In front of millions
of Jeopardy! viewers

GONDEK: I think I dream
about Jeopardy! questions now

I have nightmares about
Jeopardy! questions

NARRATOR: Has
the team done enough?

They're about to find out

as Watson meets the world's
two best Jeopardy! players,

Brad Rutter and Ken Jennings

GONDEK: We've never
had this caliber of a player

And there's a reason why
Ken won 74 games in a row;

there's a reason why
Brad has never been beat

by a human

NARRATOR: The whole team has
been waiting four years for this moment

Let's play Jeopardy!

Here we go

[reading]:

TREBEK: Watson

WATSON: What is shoe?

TREBEK: You are
right You get to pick

NARRATOR: At first, man and
machine look evenly matched

TREBEK: Watson

WATSON: Who is Jude?

TREBEK: Yes Brad

What is the 19-aughts
or the 1900s?

TREBEK: Yes Watson

What is The Last Judgment?

Correct Ken

What is Greece?

Greece... yes

NARRATOR: At the
end of the first round,

it's anyone's game

TREBEK: Sauron is right

That puts you into
a tie for the lead

The first round, 5,000, 5,000

They could beat us

We've seen it happen
in sparring games

Well, certainly if you wanted

a cliffhanger after the
first game, it's going well

Me? Not so much

NARRATOR: But as the match
continues, Watson dominates,

consistently beating
the humans to the buzz

TREBEK: Watson

WATSON: Who is Isaac Newton?

TREBEK: You are right

WATSON: Who is C S Lewis?

Yes

WATSON: What is guitar?

Right

NARRATOR: It starts
to look like a blowout

With that, you move to 36,681

NARRATOR: When, in the last
round, Ken Jennings stages a comeback

TREBEK [reading]:

Ken?

What is USA Today?

TREBEK: Right Ken?

What are national borders? Good

Martin Luther King

Yes, you're right [applause]

NARRATOR: Going into "Final
Jeopardy!" anything can happen

We just want to avoid a
stupid answer at this point

Here is the clue:

[reading]:

TREBEK: "Who is Bram Stoker?"

You are correct

The author of Dracula.

Over to Ken Jennings now

And we find, "Who is Stoker?"

"I for one welcome our
new computer overlord"

[laughter and applause]

NARRATOR: If Watson
gets this one, he will win

If we get "Final Jeopardy!"
right, I'm gonna kiss Eric

[laughter]

TREBEK: Now we come to Watson

We're looking for "Bram Stoker"

And we find, "Who
is Bram Stoker?"

[applause and cheering]

GONDEK: It's kind
of overwhelming

We won

And I think people will say,

"Yup, Watson was
the best player there"

NARRATOR: No question, Watson's
victory is a major milestone for AI,

but perhaps an even
greater achievement

for the human intelligence
that created him

MAN: Mission accomplished

[applause continues]

The exploration continues
on
NOVA's website,

where you can find a Q&A

with Watson team
leader David Ferrucci,


see other smart machines
transforming our world,


and hear what top computer
scientists have to say


about the future of
artificial intelligence.


Dig deeper into
technology and engineering


with expert interviews,
interactives, teacher resources


and more.